Rental Policies

At ABC Jump Petaluma, safety and reliability are our top priorities. Please review the following rental policies carefully before reserving your inflatable or party equipment.

Reservation & Payment Policy

  • A reservation is not guaranteed until availability is confirmed by our team.

  • Online payments secure your requested date and time, pending confirmation.

  • Remaining balances (if applicable) are due prior to or at delivery.

  • Prices include standard setup and takedown unless otherwise noted.

Cancellation & Weather Policy

  • Cancellations must be made at least 48 hours before your scheduled event to receive a refund of your deposit.

  • Cancellations made within 48 hours may result in forfeiture of the deposit.

  • For safety reasons, inflatables cannot be operated in heavy rain, strong winds, or severe weather.

  • If weather conditions are unsafe, we will work with you to reschedule whenever possible.

Delivery & Setup Policy

  • Delivery times are scheduled within a designated time window.

  • The customer is responsible for ensuring:

    • Clear access to the setup area

    • Adequate space for the inflatable

    • A standard electrical outlet within reach

  • We reserve the right to refuse setup if conditions are unsafe or do not meet requirements.

Safety & Supervision Policy

  • Adult supervision is required at all times while inflatables are in use.

  • Shoes, food, drinks, sharp objects, and pets are not allowed inside inflatables.

  • Inflatable weight and capacity limits must be followed at all times.

  • ABC Jump Petaluma is not responsible for injuries resulting from misuse or failure to follow safety guidelines

Damage & Liability Policy

  • Customers are responsible for any damage beyond normal wear and tear.

  • Damage caused by misuse, neglect, pets, sharp objects, or weather exposure may result in additional charges.

  • The renter assumes responsibility for all participants during the rental period.

Acknowledgment

By reserving with ABC Jump Petaluma, you acknowledge that you have read, understood, and agree to these rental policies and safety guidelines.

Petaluma, CA, USA